Resolve Legal Solutions were approached by a family after their adult son, who had a history of drug addiction, went missing. The police had categorised the case as a low priority, so the family turned to us for help in locating him.
We met with the family at their home and got a good insight into their son’s life from the day he was born right through to present day. This was important in order to build a clear picture of the subject we were going to be locating. We identified many lines of enquiry both people to speak to and locations that he was associated with. As we do in all cases, we carried out a Legitimate Interest Assessment to determine whether a lawful reason existed to conduct these enquiries. All our investigations are lawful and ethical and we will not do anything which does not conform to these.
We did have to manage the family expectations. Whilst we were very confident we would locate their son, we had to make it very clear to them that when we located him, we would have to firstly approach him and ask if he gave consent for us to firstly divulge we had located his whereabouts and to get permission to put them in contact with one another. We are compliant in everything we do and this includes the Human Rights Act, which the son had a right to a private family life and it was important the family knew that this right must be protected at all times.
The family understood the chance the son may not wish to be found, but they believed he would want to be and we therefore began our enquiries. We started by interviewing friends and acquaintances of the subject of the investigation, as well as reviewing his recent activities and financial records. We discovered he had recently withdrawn a large sum of money and had been seen in a nearby neighbourhood known for drug activity.
We conducted the investigator surveillance in the area and eventually identified the man living in a dilapidated building with a group of other drug users. After confirming his identity, we decided to approached him, offering assistance to reconnect with his family. The man agreed, and with the help of our investigation team, he was reunited with his family and entered a rehabilitation program.
This case highlights the compassionate side of Professional Investigations, where we often go over and above just gathering information to directly assisting individuals in need.
These case studies demonstrate the wide array of situations where Resolve Legal Solutions can provide crucial assistance. Whether it’s gathering evidence for personal matters, protecting corporate interests, or locating missing persons, we apply our knowledge, experience and vast skillsets to bring resolution to complex and sensitive issues.